How long will it take to receive my order?
Once your order has been confirmed, it will be prepared and shipped within 2 to 3 working days (excluding weekends and public holidays) (90% of orders are shipped within 2 days).
You can also track its preparation here.
You will then receive a confirmation email with a tracking link as soon as your order is shipped.
The delivery time then depends on your shipping address:
If you have any concerns or questions, please do not hesitate to contact our Customer Service team at the following email address: support@cuure.com. Our team is available to assist you.
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Which payment methods are available?
On our website, we offer two types of payment:. -Credit card. -Paypal. In order to ensure the safety of online payments by credit card, they are processed via the protected platform of our payment partner Adyen. It is not possible yet to pay your Cuu
How are your recommendations generated?
Our recommendations take into account your answers to our questionnaire and the season. We have drawn on the expertise of our Scientific Committee, composed of nutritionists, doctors of pharmacy, naturopaths and biologists.
How do I use my discount code?
Have you received a discount code or been referred by a friend?Adding it to your order couldn't be easier!Just follow these steps:. Case 1 - From our website. Watch the video below for step-by-step instructions:. Case 2 - From the Cuure app:.
Does Cuure have a referral programme?
To refer family members or friends, simply give them your referral code. They will then be able to enjoy a 20% discount on their first order by applying your code before confirming their order.
Do you offer food supplements for the whole family?
Our food supplements are suitable for the whole family in the sense that our range meets a wide range of needs (stress, energy, digestion, heart, skin, joints, etc.).
Can I share my Cuure account?
Your Cuure account is for personal use only. Please note that you can only create one Cuure account with your own email address.